Start a business/dispensary off right with our support. Contact us today. Contact Us
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Biotrack's #1 Recommended Hardware & Support Solution Provider!

Our techs are on call 24x7 - 365 to ensure dispensaries are provided I.T. Support from Seed to Sale.
Managed IT Services On Call 24x7 - 365 Get our entire staff of dedicated IT support technicians for less than the price of a dedicated employee on payroll. Our managed IT solutions provides; monitored enterprise level antivirus, anti-malware, threat detection and health monitoring. On call Support, AM, PM or Holiday's we're there!
Seed 2 Sale Software Support Support ASAP Biotrack, Cova, Dutchie, MJ Freeway the list goes on and we support them all! If they're support team isn't cutting it, we can help asap! Our Technicians also can loop in our affiliates at any Seed 2 Sale Software company to get issues resolved ASAP!
Security & Surveillance Instant Accessibility Get CCD Compliant and Commercial Grade Security/Surveillance Systems! Daedalus Teks partners not just with Hikvision but Vitek to ensure any investment is secure! We also offer magnetic locks, alarms and more. Contact us to schedule a quote and walk through!
Dispensary Hardware Cultivation, Dispensary, Manufacturer Daedalus teks can tailor hardware packages to suit any companies needs. We carry everything including but not limited to; Computer systems, Cash Registers, Point of Sales systems, Scales, Handscanners, Reciept Printers and more!

Our Services

Apple Repair

Have a bad Apple? Perhaps a broken screen? Or maybe it's just running slow. Our technicians can help with any Apple product. Have an Apple that won't accept the new OS? Install Windows instead of throwing it away and have a backup computer!

In Home/Business

Don't want to deal with those pesky wires? To many peripherals to disconnect? Or maybe you just don't want to carry around a computer. No worries, our technicians offer onsite support in your home or business!

PC/Windows Repair

Have a custom built computer that needs service? Our technicians are experienced with all versions of Windows including Server! Call today for support!

Network Support

Missing network drops in an office? Our staff can help! Need help segregating networks, data shares and assistance with weak WiFi signals? We have you covered! Our technicians can handle network deployments, repairs, security checks and even custom firewalls!

Server Support

Daedalus teks can assist in any server environment. From a new fresh server deployment to an existing domain server. We can assist with Active Directory mananagement, workstaton administration and so much more!

Website Design

Our staff can help design a website to suit your needs and include a content management system that allows clients to update their own sites! We also offer; domain registration, eCommerce site setup, email hosting, SEO management, website hosting and so much more!

About Our Company

Daedalus teks has been providing IT Support services for businesses in the Albuquerque area for the past 10 years. Recently, our staff has opened a public retail location at 4011 Menaul Blvd. NE in Albuquerque, NM to provide the same quality service to the public!.

Finally, any one can get the IT support they deserve. Daedalus Teks offers; Computer Repair, Custom PC Builds, Data Recovery, Laptop Repair, Password removal, Network Support, Server Manangment/Support and even Web Design! Our staff are technicians that have worked for the most popular PC repair shops in town! So come on in and let us help you with any of your IT needs!

Client Testimonials

Dave Turner Organtica Management Group Cesar is my go to guy for all things IT related. He is direct, dependable, knowledgeable, and cost effective. Five Star customer service too!
Brooke D. Natural RX Nothing but quality service coming from Cesar and his company. He helped me set up my remote connect so that I can work from where ever I need. He's always just a call away when my company needs him. Very Thankful for them.
Chris Cecil ABQ Back Neck and Pain Center They have done a great job for me. "All our patient data wasn't viewable after our system crashed, their techs helped recover everything as quick as possible and upgrade everything they could". I recommend them highly..
Cory F. Comfort Dental Cesar has been our Tech Support for about the past two weeks and everything has worked great! He is very knowledgeable and takes the time to explain what work is needed and how it has been fixed. He is always very personable and has taken the time to help us update our computers to make our office run more efficiently. I recommend him to any company or anybody who needs assistance with there computer, website, network and camera systems.

Computer Repair Albuquerque

SLA (Service Level Agreement)

Details
Category: Services

Computer Support 24x7 - 365!
An entire I.T. Support Team at less of the cost of one employee on payroll Monthly.
Less issues, less over head, less head aches.




Need an I.T. Support staff on call without the; over head, payroll, extra person always there and headaches?

Daedalus teks offers SLA contracts! This allows an entire I.T. Company to be on retainer, on call for you or your business 24/7!

Our trained technicians will be on call 24/7 happy to resolve any issues you have, big or small. In the costly world of IT these days, its a LOT more cost effective to put an IT professional "in your pocket". When you're on contract, all installation/configuration for any system is free! All you have to pay for is parts and Daedalus Teks will do the rest! With over a decade of experience we can tackle an issue; "If it plugs into a computer, we can fix it." 


Daedalus SLA Support
(Can Be Tailored)
NO Website Support
Included
$995/per Month
per Household/Business Location
Signed SLA Required
Support for the entire household or business on call.*
CONTACT BY; E-MAIL, PHONE, TEXT OR REMOTE TOOLS!
Great for Home/Small Businesses.
Monthly, Quarterly and Bi-annually or Yearly Agreements Available.
Support from an assigned technician 24/7 x 365 day a year. (Yearly SLA Required)
Weekly Maintenance Performed w/ Routine Onsite Visits
Our teams are standing by with on call support whenever you need it.
WEEKLY MAINTENANCE DURING DAYS OFF/AFTERHOURS
ROUTINE MONTHLY ONSITE VISITS
Peripheral support. (Printers, Scanners & Other Hardware)
NO Custom Domain Control Panel
NO AD creation/Social Marketing
NO Website Edits/Updates
NO E-mail Account Management
NO Support Website Domain
NO Weekly Automatic Backups
NO SSL
NO Domain hosting
No Domain registration
No Graphic Design
No Social Marketing



STANDARD SLA


(Ideal for Small Businesses)
$1,495/per Month
per Household/Business Location
Signed SLA Required
Support for the entire household or business on call.*
Great for Home/Small Businesses.
Monthly, Quarterly and Bi-annually or Yearly Agreements Available.
Support from an assigned technician 24/7 x 365 day a year. (Yearly SLA Required)
Weekly Maintenance Performed w/ Routine Onsite Visits
Our teams are standing by with on call support whenever you need it.
WEEKLY MAINTENANCE DURING DAYS OFF/AFTERHOURS
ROUTINE MONTHLY ONSITE VISITS
Peripheral support. (Printers, Scanners & Other Hardware)
E-mail Account Management
Support for 1 Domains
Weekly Automatic Backups
1 Positive SSL
(Renewal Due Yearly - Forfeit if non-payment or SLA void)
1 year Standard Plan Hosting
(Renewal Due Yearly - Forfeit if non-payment or SLA void)
1 year registration
(Forfeit if non-payment occurs SLA void)
Custom Domain Control Panel for each domain
1 Custom Ad Weekly with Social Marketing
(Content provided by client)
1 Custom Ad Graphic Design Weekly*
5 Hours Website Edits/Updates
(Additional Service Hours will be billed)
Complete SLA Information
Standard Plan Hosting Information

Learn More About Us

Let us help you make you make your business a success
Our staff can provide services to help any business succeed in the digital world. Daedalus Teks can provide businesses with; data backup & mangement, inventory and sales systems, network deployment, server deployment, search engine optimization (bing, duckduckgo, google and even yahoo), technical support, third party software support and web design!


Cloud Solutions Cloud solutions availble.
Customer Support Is a; call, chat, email or text away.
Onsite Service At home or at work, we can help.
Custom Support For 3rd party applications (MS Office, Quickbooks, Biotrack and etc).
Successful Starts 523
Clients Helped 213
Projects Completed 587
Hours of Work 4715

SLA (Service Level Agreement)

Computer Support 24x7 - 365!
An entire I.T. Support Team at less of the cost of one employee on payroll Monthly.
Less issues, less over head, less head aches.

Hits: 1637

Read More

Ad Design

Ad's haven't changed since we grew up, we just view them on a different medium now. Let us help custom tailor ads to fit the needs of your business! Let us deal with the headaches of image sizes for screens, we just need content from you.
Hits: 323

Domain Registeration


Much like a new car, when you buy it, it still needs to be registered. You may own a website design (the data that makes up the website,) but you still need to get the domain registered to you. That way you can point all the data to a website name. We can help! We have the tools to get your domain registered for up to 10 years! So you never have to worry about it again! This a crucial part of a website, if you don't have the website name you want it can put a major wrench in your plans.
Make sure you stay ahead of the curve with our easy to use tools that can help you find just the right domain for you!







Registration Tools
Hits: 153

Personalized Advertising

A Graphic Design Team & Marketing Team at less of the cost of one employee on payroll Monthly.
Less issues, less over head & less head aches.

Need a Marketing Employee/Team on call without the; over head, payroll, extra person always there and headaches?

Daedalus teks offers Personalized Advertising contracts! This allows an entire team to be on retainer to create AD's, Social Posts and More!

Our trained staff is ready to create content to increase social presence online but also website traffic! In the digital world it is important to have an online presence!



Basic Marketing
NO Website Support
Included
$395/per Month
per Business
Agreement Required
Marketing for an entire Business.*
CONTACT BY; E-MAIL, PHONE OR TEXT!
Great for Small Businesses.
Monthly, Quarterly and Bi-annually or Yearly Agreements Available.
Support from a marketing team member. (Yearly Agreement Required)
1 Weekly Post for both Facebook and Instagram
Includes AD Design & Copy.
Targeted Hashtags.
Business Page Management.
NO Computer Support. (Computers & Other Hardware)
NO Website Support
NO Website Edits/Updates
NO E-mail Account Management
NO Website Domain
NO Weekly Automatic Backups
NO SSL
NO Domain hosting
No Domain registration

Daedalus SLA Support
With
Mega Web SLA
(Ideal for Small Businesses)
$1,295/per Month
per Household/Business Location
Agreement Required
Marketing for an Entire Business on All Social Pages.*
CONTACT BY; E-MAIL, PHONE OR TEXT!
Great for Large/Corporate Businesses.
Monthly, Quarterly and Bi-annually or Yearly Agreements Available.
Support from a marketing team member. (Yearly Agreement Required)
60 Posts a Month for; Google Business, Facebook, Instagram, Twitter with Button Options.
Includes AD Design & Copy w/Onsite Photography.*
Targeted Hashtags.
Business Page Management.
NO Computer Support. (Computers & Other Hardware)
NO Website Support
NO Website Edits/Updates
NO E-mail Account Management
NO Website Domain
NO Weekly Automatic Backups
NO SSL
NO Domain hosting
No Domain registration
Hits: 1631

Our Location

Daedalus Teks is conveniently located on Menaul, right next door to Organtica. Our normal business hours are; Mon - Fri: 9:30A.M - 5:30P.M & weekends are onsite appointment day's only.

Contact Us Today
Daedalus Teks 4011 Menaul Blvd. NE
Albuquerque, NM 87110
USA 505-289-0522