Please be sure to routinely check on ticket responses, statuses and to close tickets when completed.
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Announcements - Onsite Policy
1. All On-Site repairs or configuration are guaranteed for 14 days. Issues not related to prior visit will be considered a new problem and subject to On-Site repair & consultation charges. There will be a $45 trip fee if problem is reported as related to prior visit and our consultants determine/demonstrate issue is unrelated to prior work. If a Daedalus Tek determines that issues have occurred due to user action, onsite hourly rate's will be charged.