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Biotrack's #1 Recommended Hardware & Support Solution Provider!

Our techs are on call 24x7 - 365 to ensure dispensaries are provided I.T. Support from Seed to Sale.
Managed IT Services On Call 24x7 - 365 Get our entire staff of dedicated IT support technicians for less than the price of a dedicated employee on payroll. Our managed IT solutions provides; monitored enterprise level antivirus, anti-malware, threat detection and health monitoring. On call Support, AM, PM or Holiday's we're there!
Seed 2 Sale Software Support Support ASAP Biotrack, Cova, Dutchie, MJ Freeway the list goes on and we support them all! If they're support team isn't cutting it, we can help asap! Our Technicians also can loop in our affiliates at any Seed 2 Sale Software company to get issues resolved ASAP!
Security & Surveillance Instant Accessibility Get CCD Compliant and Commercial Grade Security/Surveillance Systems! Daedalus Teks partners not just with Hikvision but Vitek to ensure any investment is secure! We also offer magnetic locks, alarms and more. Contact us to schedule a quote and walk through!
Dispensary Hardware Cultivation, Dispensary, Manufacturer Daedalus teks can tailor hardware packages to suit any companies needs. We carry everything including but not limited to; Computer systems, Cash Registers, Point of Sales systems, Scales, Handscanners, Reciept Printers and more!

Our Services

Apple Repair

Have a bad Apple? Perhaps a broken screen? Or maybe it's just running slow. Our technicians can help with any Apple product. Have an Apple that won't accept the new OS? Install Windows instead of throwing it away and have a backup computer!

In Home/Business

Don't want to deal with those pesky wires? To many peripherals to disconnect? Or maybe you just don't want to carry around a computer. No worries, our technicians offer onsite support in your home or business!

PC/Windows Repair

Have a custom built computer that needs service? Our technicians are experienced with all versions of Windows including Server! Call today for support!

Network Support

Missing network drops in an office? Our staff can help! Need help segregating networks, data shares and assistance with weak WiFi signals? We have you covered! Our technicians can handle network deployments, repairs, security checks and even custom firewalls!

Server Support

Daedalus teks can assist in any server environment. From a new fresh server deployment to an existing domain server. We can assist with Active Directory mananagement, workstaton administration and so much more!

Website Design

Our staff can help design a website to suit your needs and include a content management system that allows clients to update their own sites! We also offer; domain registration, eCommerce site setup, email hosting, SEO management, website hosting and so much more!

About Our Company

Daedalus teks has been providing IT Support services for businesses in the Albuquerque area for the past 10 years. Recently, our staff has opened a public retail location at 4011 Menaul Blvd. NE in Albuquerque, NM to provide the same quality service to the public!.

Finally, any one can get the IT support they deserve. Daedalus Teks offers; Computer Repair, Custom PC Builds, Data Recovery, Laptop Repair, Password removal, Network Support, Server Manangment/Support and even Web Design! Our staff are technicians that have worked for the most popular PC repair shops in town! So come on in and let us help you with any of your IT needs!

Client Testimonials

Dave Turner Organtica Management Group Cesar is my go to guy for all things IT related. He is direct, dependable, knowledgeable, and cost effective. Five Star customer service too!
Brooke D. Natural RX Nothing but quality service coming from Cesar and his company. He helped me set up my remote connect so that I can work from where ever I need. He's always just a call away when my company needs him. Very Thankful for them.
Chris Cecil ABQ Back Neck and Pain Center They have done a great job for me. "All our patient data wasn't viewable after our system crashed, their techs helped recover everything as quick as possible and upgrade everything they could". I recommend them highly..
Cory F. Comfort Dental Cesar has been our Tech Support for about the past two weeks and everything has worked great! He is very knowledgeable and takes the time to explain what work is needed and how it has been fixed. He is always very personable and has taken the time to help us update our computers to make our office run more efficiently. I recommend him to any company or anybody who needs assistance with there computer, website, network and camera systems.

Computer Repair Albuquerque

Remote Support Tools

Details
Category: Remote Login Category

Daedalus Teks Quick Join!

Need a technician to see what is going wrong? Have questions for a technician? Install our Quick Join application! This application will allow a Daedalus Tek to join a session with your system and see what you are seeing! (Remote Diagnostic Charge applies). This will allow a technician to; answer any questions, assist in any online decisions and etc. Click on the image to the right to begin!

 

 

Daedalus Teks Quick Support!

Need help ASAP!? Install our Quick Support Application, this will allow a Daedalus Tek to establish a connection immediately or also allow any individual to request assistance at any time! (Subject to Business hours). With out Quick Support application our technicians can automatically establish a connection and rectify any issues a system might have. Click on the image to the left to begin!

 

Daedalus Teks Remote Host Software!

Need a technician to provide assistance on the regular? Our remote host software allows a technician to provide remote assistance at any time. This works hand in hand with our Service Level Agreements. Even if someone isn't at the system a technician can still provide assistance with approval of course! Click on the image to the right to begin!

Learn More About Us

Let us help you make you make your business a success
Our staff can provide services to help any business succeed in the digital world. Daedalus Teks can provide businesses with; data backup & mangement, inventory and sales systems, network deployment, server deployment, search engine optimization (bing, duckduckgo, google and even yahoo), technical support, third party software support and web design!


Cloud Solutions Cloud solutions availble.
Customer Support Is a; call, chat, email or text away.
Onsite Service At home or at work, we can help.
Custom Support For 3rd party applications (MS Office, Quickbooks, Biotrack and etc).
Successful Starts 523
Clients Helped 213
Projects Completed 587
Hours of Work 4715

Remote Support Help

Computer, Mac and IT Support Available; Anytime, Anywhere, Any device.


With today's current situation, it's hard to get computer repair help in person. Our staff at Daedalus teks can provide support remotely! To; Anybody, Anywhere, Anytime! That's right! You can get a computer repair technician on call to fix your system remotely without having anyone step foot in your house!

Get all the help and tools you need to get help at home or grow your business TODAY. With our seamless and comprehensive remote software we can provide support at the push of the "Help Me" button. Our professionally trained technicians will be with you every step of the way, while your system is being repaired. This allow clients to relax and continue their normal routine at home or in the office!

We offer remote support assistance to resolve most computer issues. We can connect and remotely control your computer to resolve issues, no face to face contact needed! As long as you have an internet connection we can help! It's a great option for people who can't leave the house, and for things that don't require a system pickup or on-site service.



Curbside drop of at our store is available. We also offer curbside pickup from any business/home during these times.







We offer 3 different options, each is tailored to different situations:

Quick Support
$85/per hour. Minimum 1 hour requirement
Internet Connection Required
Great option for Home/Casual use
Daedalus Teks can only take control when prompted by you.
Available 10:30AM TO 5:00PM.
Our teams are standing by with on call support whenever you need it.
Daedalus SLA Support
$695/per Month
per Business/Household/Location
Internet Connection Required
Support for the entire household or business on call.*
Great for Home/Small Businesses.
Monthly, Quarterly and Biannually or Yearly Agreements Available.
Support from an assigned technician 24/7 x 365 day a year. (Yearly SLA Required)
Weekly Maintenance Performed w/ Routine Onsite Visits
Our teams are standing by with on call support whenever you need it.
After Hours Support
Starts at $99 /per hour. Minimum 1 hour requirement
Internet Connection Required
After hours support for SOS cases
Instant, Quick and Easy
On call assistance.
Invoiced Prior to Connection
Covers all issues that remote service can resolve only.
Does not include onsite
Available 24/7 x 365

All Remote Support Calls Include:

  • Support from Daedalus Teks directly
  • Trained Daedalus technicians just a phone call away
  • Support ticket to document issues and resolution
  • Daedalus teks online account for records

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Remote Support Tools

Daedalus Teks Quick Join!

Need a technician to see what is going wrong? Have questions for a technician? Install our Quick Join application! This application will allow a Daedalus Tek to join a session with your system and see what you are seeing! (Remote Diagnostic Charge applies). This will allow a technician to; answer any questions, assist in any online decisions and etc. Click on the image to the right to begin!

 

 

Daedalus Teks Quick Support!

Need help ASAP!? Install our Quick Support Application, this will allow a Daedalus Tek to establish a connection immediately or also allow any individual to request assistance at any time! (Subject to Business hours). With out Quick Support application our technicians can automatically establish a connection and rectify any issues a system might have. Click on the image to the left to begin!

 

Daedalus Teks Remote Host Software!

Need a technician to provide assistance on the regular? Our remote host software allows a technician to provide remote assistance at any time. This works hand in hand with our Service Level Agreements. Even if someone isn't at the system a technician can still provide assistance with approval of course! Click on the image to the right to begin!

Hits: 1212

Our Location

Daedalus Teks is conveniently located on Menaul, right next door to Organtica. Our normal business hours are; Mon - Fri: 9:30A.M - 5:30P.M & weekends are onsite appointment day's only.

Contact Us Today
Daedalus Teks 4011 Menaul Blvd. NE
Albuquerque, NM 87110
USA 505-289-0522