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Biotrack's #1 Recommended Hardware & Support Solution Provider!

Our techs are on call 24x7 - 365 to ensure dispensaries are provided I.T. Support from Seed to Sale.
Managed IT Services On Call 24x7 - 365 Get our entire staff of dedicated IT support technicians for less than the price of a dedicated employee on payroll. Our managed IT solutions provides; monitored enterprise level antivirus, anti-malware, threat detection and health monitoring. On call Support, AM, PM or Holiday's we're there!
Seed 2 Sale Software Support Support ASAP Biotrack, Cova, Dutchie, MJ Freeway the list goes on and we support them all! If they're support team isn't cutting it, we can help asap! Our Technicians also can loop in our affiliates at any Seed 2 Sale Software company to get issues resolved ASAP!
Security & Surveillance Instant Accessibility Get CCD Compliant and Commercial Grade Security/Surveillance Systems! Daedalus Teks partners not just with Hikvision but Vitek to ensure any investment is secure! We also offer magnetic locks, alarms and more. Contact us to schedule a quote and walk through!
Dispensary Hardware Cultivation, Dispensary, Manufacturer Daedalus teks can tailor hardware packages to suit any companies needs. We carry everything including but not limited to; Computer systems, Cash Registers, Point of Sales systems, Scales, Handscanners, Reciept Printers and more!

Our Services

Apple Repair

Have a bad Apple? Perhaps a broken screen? Or maybe it's just running slow. Our technicians can help with any Apple product. Have an Apple that won't accept the new OS? Install Windows instead of throwing it away and have a backup computer!

In Home/Business

Don't want to deal with those pesky wires? To many peripherals to disconnect? Or maybe you just don't want to carry around a computer. No worries, our technicians offer onsite support in your home or business!

PC/Windows Repair

Have a custom built computer that needs service? Our technicians are experienced with all versions of Windows including Server! Call today for support!

Network Support

Missing network drops in an office? Our staff can help! Need help segregating networks, data shares and assistance with weak WiFi signals? We have you covered! Our technicians can handle network deployments, repairs, security checks and even custom firewalls!

Server Support

Daedalus teks can assist in any server environment. From a new fresh server deployment to an existing domain server. We can assist with Active Directory mananagement, workstaton administration and so much more!

Website Design

Our staff can help design a website to suit your needs and include a content management system that allows clients to update their own sites! We also offer; domain registration, eCommerce site setup, email hosting, SEO management, website hosting and so much more!

About Our Company

Daedalus teks has been providing IT Support services for businesses in the Albuquerque area for the past 10 years. Recently, our staff has opened a public retail location at 4011 Menaul Blvd. NE in Albuquerque, NM to provide the same quality service to the public!.

Finally, any one can get the IT support they deserve. Daedalus Teks offers; Computer Repair, Custom PC Builds, Data Recovery, Laptop Repair, Password removal, Network Support, Server Manangment/Support and even Web Design! Our staff are technicians that have worked for the most popular PC repair shops in town! So come on in and let us help you with any of your IT needs!

Client Testimonials

Dave Turner Organtica Management Group Cesar is my go to guy for all things IT related. He is direct, dependable, knowledgeable, and cost effective. Five Star customer service too!
Brooke D. Natural RX Nothing but quality service coming from Cesar and his company. He helped me set up my remote connect so that I can work from where ever I need. He's always just a call away when my company needs him. Very Thankful for them.
Chris Cecil ABQ Back Neck and Pain Center They have done a great job for me. "All our patient data wasn't viewable after our system crashed, their techs helped recover everything as quick as possible and upgrade everything they could". I recommend them highly..
Cory F. Comfort Dental Cesar has been our Tech Support for about the past two weeks and everything has worked great! He is very knowledgeable and takes the time to explain what work is needed and how it has been fixed. He is always very personable and has taken the time to help us update our computers to make our office run more efficiently. I recommend him to any company or anybody who needs assistance with there computer, website, network and camera systems.

Oi, Cesar here and today I’m going to explain how to safely browse through adult material. I’m sure many of you reading are giggling or asking yourself “Who in the heck would write an article like this and much less read it?” Well considering we’re human beings and it’s in our nature to seek and view erotic material I took it upon myself to provide some tips to browse safely. I’d also like to mention that in over 70% of virus infections on a system is due to unsafe browsing. Yes, it seems to be a high number but deep down inside we all know that virtually everyone browses adult sites. I couldn’t count the number of times an individual returned with another virus claiming that it’s our technician’s fault, until a technician analyzes the index.dat file and internet temp directory. Save yourself an embarrassing moment and learn a little something that could help minimize the chance of a virus infection. Trust me if you think its embarrassing reading this or admitting you view adult material imagine how I feel writing an article about it and jumping right into it. This also helps with just browsing in general as well.

First let’s start with the best choice of internet browser (Desktop/Laptop/Tablet). I’m sure most of you have been made aware through; memes, ads, friends and personal experience that Internet Explorer just plain sucks. As for dolphin browser on tablets, well it’s okay aside from all the crashes. My personal choice for internet browser is Google Chrome. I’m sure most of you are saying, well what about Mozilla!? Mozilla is equally as good but does not support certain extensions that Google Chrome does that I prefer. Now I’m sure at some point down the line these add-ons will be written for Mozilla and if that’s the case I also recommend Mozilla.You can download Google Chrome by clicking on the Chrome icon to the right.

Once Google Chrome is installed open it and navigate to the settings menu on the top right labeled (1.). Scroll down and highlight tools and select extensions under the tools secondary menu item (2.). This will bring up the Chrome extension page which shows you the extensions installed in Chrome. This list at the moment should be empty, unless of course there are programs installed that would automatically install the corresponding google extension i.e. avast. At the bottom of the page you should see a “Get more extensions” (3.) hyperlink. Click here to access the chrome web store. Here you can search, browse and install add-ons/extensions to your browser.

Once on this page the first extension we are going to search for and install is Ad-block. Once you have completed the search a page with various results will appear. Most are 3rd party knock offs or other companies who have attempted to create and ad blocker to charge for. The version of ad blocker we are installing is completely free but does accept charitable donations.
The correct ad block is shown on the left, once you have found it click on the +Free button. This will install Ad-block and open a page to confirm the installation.

On this page (shown on the left) you’ll see a picture of Ad-block creator Michael with his wife Katie. This page also allows individuals to pay a small fee for Ad-block if they’d like to show appreciation for Michaels amazing extension. Best part is that a portion of the payment will go to charity and since it’s helping minimize your chance of infections it would be really nice to donate a small fee to Ad-block.


The second extension we will be installing will be the Web of Trust extension (shown on the below). WOT helps users find trustworthy websites based on millions of users’ experiences around the world. Users rank sites based on trustworthiness and child safety. It works just like a stop light displayed on the top right hand corner of chrome. Any time you are on a site and you would like to know how trustworthy it is, just take a quick glance to the top. If the WOT logo is orange or red, I’d suggest leaving the website in question immediately.

Our last extension is just a personal favorite of mine; it’s the Avast online security chrome extension. This is similar to WOT but also allows users to disable site features such as; social network integration, Web Analytics and Ad Tracking. These tools can come in handy when trying to browse without leaving a trace.

Now I’m sure many of you reading probably already know these extensions and know first-hand how helpful they are. As for those who not try them out? If you’d like to see ad-block in action just visit Pandora’s music site, you’ll immediately notice the lack of ads around the music player area. I’d also like to point out that the most effective way to keep a system uninfected is to follow the rule of thumb. Only browse and click on what you’re searching for. Sure advertisements can be tricky, sly and even enticing but try to resist. If there are any questions or comments please provide them below. If anyone would like a technician to check out an extension for Google Chrome let us know. We’ll be happy to check it out.

Learn More About Us

Let us help you make you make your business a success
Our staff can provide services to help any business succeed in the digital world. Daedalus Teks can provide businesses with; data backup & mangement, inventory and sales systems, network deployment, server deployment, search engine optimization (bing, duckduckgo, google and even yahoo), technical support, third party software support and web design!


Cloud Solutions Cloud solutions availble.
Customer Support Is a; call, chat, email or text away.
Onsite Service At home or at work, we can help.
Custom Support For 3rd party applications (MS Office, Quickbooks, Biotrack and etc).
Successful Starts 523
Clients Helped 213
Projects Completed 587
Hours of Work 4715

How to report a computer crime: Phishing attack

by Bob Burls @ Naked Security From Sophos

Do you know how to report a computer crime? Or even who you would report it to?

So far, we have looked at a SQL injection attack, unauthorised email account access and malware in our series of articles on how to report a computer crime. In this article, we'll look at phishing.

We'll look at what offences are committed in different countries when a crime like this happens, how you should report the crime, and what evidence you can preserve.

 

Take this scenario:

  • Alex receives an email purporting to originate from a bank he has an account with.
  • The subject line reads “Important - your online banking has been suspended!!”
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How to Tell if Windows is Genuine or Not

We all love to shop online these days. Sometimes online deals are too good to be true. How to tell if the computer you just bought has a genuine copy of windows or not:
Almost all computers come with a windows license sticker somewhere on the outside of the case. This sticker contains all the information about the copy of windows; which version of windows and a 20 digit product key. It is possible to not have a sticker but more often than not, if it does not have a sticker it is not valid. Certain computers can save the product key on the BIOS, usually only major retailers like Dell and HP use this, NOT custom builds.\

The most obvious way to tell is there will be a icon on the bottom right logo on the screen asking to activate windows.

The easiest way to to check is performing Windows genuine validation via Settings. Just go to the Start menu, click Settings, then click Update & security. Then, navigate to the Activation section to see if the OS is activated. If yes, and it shows "Windows is activated with a digital license ", your Windows 10 is genuine.

For the more tech savvy,

Generally, you will check for products ID and license status of the operating system by right-clicking on This PC and choosing Properties.

In the pop-up window, you will see information about Windows 10 such as Windows edition, RAM, computer name, processor type, etc. Scroll down and then you can see if Windows 10 is activated in the Windows activation section. If so, the product ID is given.

But there is one thing you should note. Whether Windows 10 is genuine or activated, the status looks like the same in the system properties window. So, how to check if Windows 10 is original or not? How to check genuine Windows 10? You can use Command Prompt to validate Windows 10.

Step 1: Click Windows logo and R key on the keyboard in Windows 10 to open the Run dialog.

Step 2: Type slmgr.vbs /dli and press Enter key to display license information. Here slmgr stands for Software License Manager and the .vbs means Visual Basic Script.

In the pop-up window, if you see volume activation expiration, renewal interval and these types of information, you should know your Windows 10 is activated using activator software and it is cracked.

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How to safely browse left handed

Oi, Cesar here and today I’m going to explain how to safely browse through adult material. I’m sure many of you reading are giggling or asking yourself “Who in the heck would write an article like this and much less read it?” Well considering we’re human beings and it’s in our nature to seek and view erotic material I took it upon myself to provide some tips to browse safely. I’d also like to mention that in over 70% of virus infections on a system is due to unsafe browsing. Yes, it seems to be a high number but deep down inside we all know that virtually everyone browses adult sites. I couldn’t count the number of times an individual returned with another virus claiming that it’s our technician’s fault, until a technician analyzes the index.dat file and internet temp directory. Save yourself an embarrassing moment and learn a little something that could help minimize the chance of a virus infection. Trust me if you think its embarrassing reading this or admitting you view adult material imagine how I feel writing an article about it and jumping right into it. This also helps with just browsing in general as well.

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What is Thermal Paste/Grease/Heatsink Compound etc? And what does it do?

Thermal grease (also called thermal gel, thermal compound, thermal paste, heat paste, heat sink paste or heat sink compound) is a viscous fluid substance, originally with properties akin to grease, which increases the thermal conductivity of a thermal interface by filling microscopic air-gaps present due to the imperfectly flat and smooth surfaces of the components; the compound has far greater thermal conductivity than air (but far less than metal). In electronics, it is often used to aid a component's thermal dissipation via a heat sink.

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Our Location

Daedalus Teks is conveniently located on Menaul, right next door to Organtica. Our normal business hours are; Mon - Fri: 9:30A.M - 5:30P.M & weekends are onsite appointment day's only.

Contact Us Today
Daedalus Teks 4011 Menaul Blvd. NE
Albuquerque, NM 87110
USA 505-289-0522