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by Bob Burls @ Naked Security from Sophos

Do you know how to report a computer crime? Or even who you would report it to?

So far, we have looked at phishing and SQL injection attacks, unauthorised email account access and malware in our series of articles on how to report a computer crime. In this article, we'll look at trolls.

We'll look at what offences are committed in different countries when a crime like this happens, how you should report the crime, and what evidence you can preserve.

 

Take this scenario:

  • Annie has split up with her boyfriend, Greg, of three years.
  • Greg is upset by this and seeks retribution by posting slurs about Annie’s reputation using toe-curling vocabulary on a social networking site.

 

What was the offence?

Greg commits an offence by using a communication network to send a message that is either threatening, abusive, or harassing and is done with the intent to cause alarm, distress and or anxiety.

 

The legal bit

We've focused on the UK, USA, Canada and Australia, but each country has its own legislation, though the relevant statute often exists to accommodate the same offences in each country.

 

UK

Courtesy of Naked Security from Sophos

In the UK, most computer crime falls under offences covered by one of three pieces of law:

  • Computer Misuse Act 1990
  • Communications Act 2003
  • Fraud Act 2006

Other associated crimes could include Conspiracy or Money Laundering offences, but victims of computer crime are more often than not affected by at least one of the three acts listed above.

In this case, the most offense will be covered by Section 127 of the Communications Act 2003; Improper use of public electronic communications network.

 

This legislation is wide-sweeping and applies to messages that are sent via a public electronic communications network.

 

USA

In the USA, states have individual laws regarding the communication of threats. So the crime will be covered by differing state law, depending on where the offence took place.

 

Canada

The Criminal Code of Canada contains sections that specifically cater for cybercrime, including:

  • Unauthorised Use of Computer
  • Possession of Device to Obtain Computer
  • Mischief in Relation to Data
  • Identity Theft and Identity Fraud

In this case, Section 264(1) of the Criminal Code: Criminal Harassment was contravened. Canadian law makes criminal harassment an offence punishable by summary conviction or by indictment. This offence currently carries a maximum penalty of ten years in prison.

 

Australia

Both state laws and commonwealth laws exist in Australia. In South Australia, the investigation of cybercrime by police is classified under three tiers and is spread across the organisation depending, mainly, on severity.

The primary legislation for computer offences is the Summary Offences Act, 1953 (SOA) and the Criminal Law Consolidation Act, 1935 (CLCA).

 

Reporting the crime

 

UKCourtesy of Naked Security from Sophos

In the UK, when a crime has taken place it should be reported to the police, so Annie should immediately report it at the local police station.

 

A crime allegation may be investigated by a police force or may be referred to the Police Central e-Crime Unit (PCeU) which provides the UK's investigative response to the most serious incidents of cybercrime. The PCeU requests that the routine reporting of computer crime offences are not made directly to them.

 

USA

In this case the trolling should be reported at Annie's local FBI office.

 

Canada

The Royal Canadian Mounted Police (RCMP) are the main agency with regard to the investigation of federal statutes, but they also have policing responsibility for a number of the Canadian provinces and all 3 territories, as well as some local police services in towns and cities.

 

Annie should report the trolling to her local police service. If appropriate, it will be escalated for the attention of the agency with federal responsibility, the RCMP.

 

Australia

Annie should report the crime to the Australian State or Territory Police.

 

Investigation policy differs from state to state but the Australian Federal Police website offers a guide on whether the crime should be reported to either Australian State or Territory Police.

 

Preserving the evidenceCourtesy of Naked Security from Sophos

Annie should keep all messages and offensive content, however tempting it is to delete. She should take some examples of the content when reporting the crime to the authorities.

 

The content can be used in evidence that may assist any prosecution case. It may also contain useful metadata that may help in attributing the activity to the perpetrator.

 

Remediation

Sadly, trolls will always exist - we can't wave a wand and make them disappear entirely from the internet but there are some handy tips that Annie could follow about how to deal with internet trolls.

 

Conclusion

In general, it's important that all computer crime is reported. Even if no investigation follows, crime report intelligence can be built up and an accurate picture of the levels of computer crime can be produced.

 

If victims of a particular crime do not come forward to report incidents, then the number stated in crime reporting statistics will be not be a true reflection of the number of crimes taking place.

 

The scenario above is given as an example to help you in understanding when and what offences have taken place. Please be reminded that no two situations are the same and we have not catered for the “what if” situation.

 

We have also not included any corporation’s AUP (Acceptable Use Policy) that may be in place and may have been breached.

 

All of the scenarios are made up and the characters depicted bear no resemblance to any person.

Acknowledgements

Daedalus Teks does not take credit for this article, Daedalus Teks shares articles like these in order to make clients more aware of the I.T. Field.  Daedalus Teks gratefully acknowledges the assistance of Naked Security and the following organisations in preparation of this series of articles:

  1. UK Police Central e-Crime Unit
  2. Action Fraud
  3. United States Federal Bureau of Investigation
  4. United States Secret Service
  5. Royal Canadian Mounted Police
  6. South Australia Police

Learn More About Us

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What is RAM/Memory? And how do I find information on my system about it?

Random-access memory (RAM) is a form of computer data storage. A random-access device allows stored data to be accessed in very nearly the same amount of time for any storage location, so data can be accessed quickly in any random order. In other data storage media such as; hard disks, CDs, DVDs, magnetic tapes and drum memory read and write data only in a predetermined order, consecutively, because of mechanical design limitations. Therefore the time to access a given data location varies significantly depending on its physical location.

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How to report a computer crime: malware by email

by Bob Burls @ Naked Security By Sophos

Do you know how to report a computer crime? Or even who you would report it to?

We looked at unauthorised email account access in the first of our series of articles on how to report a computer crime. Now we turn our heads to malware by email.

We'll look at what offences are committed in different countries when a crime like this happens, how you should report the crime, and what evidence you can preserve.

 

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How to report a computer crime: Unauthorised email account access

by Bob Burls @ Naked Security from Sophos on October 31, 2012

Do you know how to report a computer crime? Or even who you would report it to?

 

Well, there is no one size fits all solution - it depends on the individual circumstances and where you are in the world - but we've drawn up some scenarios that are typical of some of the crimes that any computer user, at home or work, might come across.

 

In the first of our series of articles on how to report a computer crime, we'll look at unauthorised email access, what offences are committed when a crime like this happens and how you should report it.

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What is a Motherboard

A motherboard (sometimes alternatively known as the; mainboard, system board, planar board, logic board, or colloquially a
mobo) is a printed circuit board (PCB) found in all modern computers which holds many of the crucial components of the system, such as the central processing unit (CPU) and memory, and provides connectors for other peripherals.

Motherboard specifically refers to a PCB with expansion capability - the board is the "mother" of all components attached to it which often include; sound cards, video cards, network cards, hard drives, other forms of persistent storage, TV tuner cards, USB expansion cards, Firewire expansion cards and a variety of other custom components. (The term mainboard is applied to devices with a single board and no additional expansions or capability - in modern terms this would include controlling boards in televisions, washing machines and other embedded systems, which are not true motherboards.

CPU socket

A CPU socket or slot is an electrical component that attaches to a printed circuit board (PCB) and is designed to house a CPU (also called a microprocessor). It is a special type of integrated circuit socket designed for very high pin counts. A CPU socket provides many functions, including a physical structure to support the CPU, support for a heat sink, facilitating replacement (as well as reducing cost), and most importantly, forming an electrical interface both with the CPU and the PCB. CPU sockets on the motherboard can most often be found in most desktop and server computers (laptops typically use surface mount CPUs), particularly those based on the Intel x86 architecture. A CPU socket type and motherboard chipset must support the CPU series and speed.

Peripheral card slots

A standard ATX motherboard will typically have; two or three PCI-E 16x connection for a graphics card, one to two legacy PCI slots for various expansion cards and one or two PCI-E 1x (which has superseded PCI). A standard EATX motherboard will have two to four PCI-Express 16x connection for graphics cards, and a varying number of PCI and PCI-E 1x slots. It can sometimes also have a PCI-E 4x slot. (This varies between brands and models.)

Some motherboards have two or more PCI-E 16x slots, to allow more than 2 monitors without special hardware, or use a special graphics technology called SLI (for Nvidia) and Crossfire (for ATI). These allow 2 to 4 graphics cards to be linked together, to allow better performance in intensive graphical computing tasks, such as gaming, video editing, etc.

Temperature and reliability

A microATX motherboard with some faulty capacitors

Motherboards are generally air cooled with heat sinks often mounted on larger chips, such as the Northbridge, in modern motherboards. Insufficient or improper cooling can cause damage to the internal components of the computer and cause it to crash. Passive cooling, or a single fan mounted on the power supply, was sufficient for many desktop computer CPUs until the late 1990s; since then, most have required CPU fans mounted on their heat sinks, due to rising clock speeds and power consumption. Most motherboards have connectors for additional case fans as well. Newer motherboards have integrated temperature sensors to detect motherboard and CPU temperatures, and controllable fan connectors which the BIOS or operating system can use to regulate fan speed. Some computers (which typically have high-performance microprocessors, large amounts of RAM, and high-performance video cards) use a water-cooling system instead of many fans.

Some small form factor computers and home theater PCs designed for quiet and energy-efficient operation boast fan-less designs. This typically requires the use of a low-power CPU, as well as careful layout of the motherboard and other components to allow for heat sink placement.

Blown Capacitor/Capacitor Plague

A 2003 study found that some spurious computer crashes and general reliability issues, ranging from screen image distortions to I/O read/write errors, can be attributed not to software or peripheral hardware but to aging capacitors on PC motherboards. Ultimately this was shown to be the result of a faulty electrolyte formulation and the issue was named the capacitor plague.

Motherboards use electrolytic capacitors to filter the DC power distributed around the board. These capacitors age at a temperature-dependent rate, as their water based electrolytes slowly evaporate. This can lead to loss of capacitance and subsequent motherboard malfunctions due to voltage instabilities. While most capacitors are rated for 2000 hours of operation at 105 °C (221 °F), their expected design life roughly doubles for every 10 °C (50 °F) below this. At 45 °C (113 °F) a lifetime of 15 years can be expected. This appears reasonable for a computer motherboard. However, many manufacturers have delivered substandard capacitors, which significantly reduce life expectancy. Inadequate case cooling and elevated temperatures easily exacerbate this problem. It is possible, but tedious and time-consuming, to find and replace failed capacitors on Personal Computer (PC) motherboards.

Form factor

Motherboards are produced in a variety of sizes and shapes called computer form factor, some of which are specific to individual computer manufacturers. However, the motherboards used in IBM-compatible systems are designed to fit various case sizes. As of 2007, most desktop computer motherboards use the ATX standard form factor — even those found in Macintosh and Sun computers, which have not been built from commodity components. A case's motherboard and PSU form factor must all match, though some smaller form factor motherboards of the same family will fit larger cases. For example, an ATX case will usually accommodate a microATX motherboard.

Laptop computers generally use highly integrated, miniaturized and customized motherboards. This is one of the reasons that laptop computers are difficult to upgrade and expensive to repair. Often the failure of one laptop component requires the replacement of the entire motherboard, which is usually more expensive than a desktop motherboard due to the large number of integrated components.

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Daedalus Teks is conveniently located on Menaul, right next door to Organtica. Our normal business hours are; Mon - Fri: 9:30A.M - 5:30P.M & weekends are onsite appointment day's only.

Contact Us Today
Daedalus Teks 4011 Menaul Blvd. NE
Albuquerque, NM 87110
USA 505-289-0522