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Biotrack's #1 Recommended Hardware & Support Solution Provider!

Our techs are on call 24x7 - 365 to ensure dispensaries are provided I.T. Support from Seed to Sale.
Managed IT Services On Call 24x7 - 365 Get our entire staff of dedicated IT support technicians for less than the price of a dedicated employee on payroll. Our managed IT solutions provides; monitored enterprise level antivirus, anti-malware, threat detection and health monitoring. On call Support, AM, PM or Holiday's we're there!
Seed 2 Sale Software Support Support ASAP Biotrack, Cova, Dutchie, MJ Freeway the list goes on and we support them all! If they're support team isn't cutting it, we can help asap! Our Technicians also can loop in our affiliates at any Seed 2 Sale Software company to get issues resolved ASAP!
Security & Surveillance Instant Accessibility Get CCD Compliant and Commercial Grade Security/Surveillance Systems! Daedalus Teks partners not just with Hikvision but Vitek to ensure any investment is secure! We also offer magnetic locks, alarms and more. Contact us to schedule a quote and walk through!
Dispensary Hardware Cultivation, Dispensary, Manufacturer Daedalus teks can tailor hardware packages to suit any companies needs. We carry everything including but not limited to; Computer systems, Cash Registers, Point of Sales systems, Scales, Handscanners, Reciept Printers and more!

Our Services

Apple Repair

Have a bad Apple? Perhaps a broken screen? Or maybe it's just running slow. Our technicians can help with any Apple product. Have an Apple that won't accept the new OS? Install Windows instead of throwing it away and have a backup computer!

In Home/Business

Don't want to deal with those pesky wires? To many peripherals to disconnect? Or maybe you just don't want to carry around a computer. No worries, our technicians offer onsite support in your home or business!

PC/Windows Repair

Have a custom built computer that needs service? Our technicians are experienced with all versions of Windows including Server! Call today for support!

Network Support

Missing network drops in an office? Our staff can help! Need help segregating networks, data shares and assistance with weak WiFi signals? We have you covered! Our technicians can handle network deployments, repairs, security checks and even custom firewalls!

Server Support

Daedalus teks can assist in any server environment. From a new fresh server deployment to an existing domain server. We can assist with Active Directory mananagement, workstaton administration and so much more!

Website Design

Our staff can help design a website to suit your needs and include a content management system that allows clients to update their own sites! We also offer; domain registration, eCommerce site setup, email hosting, SEO management, website hosting and so much more!

About Our Company

Daedalus teks has been providing IT Support services for businesses in the Albuquerque area for the past 10 years. Recently, our staff has opened a public retail location at 4011 Menaul Blvd. NE in Albuquerque, NM to provide the same quality service to the public!.

Finally, any one can get the IT support they deserve. Daedalus Teks offers; Computer Repair, Custom PC Builds, Data Recovery, Laptop Repair, Password removal, Network Support, Server Manangment/Support and even Web Design! Our staff are technicians that have worked for the most popular PC repair shops in town! So come on in and let us help you with any of your IT needs!

Client Testimonials

Dave Turner Organtica Management Group Cesar is my go to guy for all things IT related. He is direct, dependable, knowledgeable, and cost effective. Five Star customer service too!
Brooke D. Natural RX Nothing but quality service coming from Cesar and his company. He helped me set up my remote connect so that I can work from where ever I need. He's always just a call away when my company needs him. Very Thankful for them.
Chris Cecil ABQ Back Neck and Pain Center They have done a great job for me. "All our patient data wasn't viewable after our system crashed, their techs helped recover everything as quick as possible and upgrade everything they could". I recommend them highly..
Cory F. Comfort Dental Cesar has been our Tech Support for about the past two weeks and everything has worked great! He is very knowledgeable and takes the time to explain what work is needed and how it has been fixed. He is always very personable and has taken the time to help us update our computers to make our office run more efficiently. I recommend him to any company or anybody who needs assistance with there computer, website, network and camera systems.

Computer Repair Albuquerque

Client Testimonials

Details
Category: Informational

Many clients have signed and switched from other major competitors to Daedalus teks since 2008. Below is a sampling of some of the testimonials we have received from existing companies and general clients. If you don't find a company here that you were looking for or expecting, that's because we don't list the names of many of our most well-known clients, only a small selection. While we refrain from publishing a complete list, upon request we can provide references with companies and general individuals comparable to your business.

Learn More About Us

Let us help you make you make your business a success
Our staff can provide services to help any business succeed in the digital world. Daedalus Teks can provide businesses with; data backup & mangement, inventory and sales systems, network deployment, server deployment, search engine optimization (bing, duckduckgo, google and even yahoo), technical support, third party software support and web design!


Cloud Solutions Cloud solutions availble.
Customer Support Is a; call, chat, email or text away.
Onsite Service At home or at work, we can help.
Custom Support For 3rd party applications (MS Office, Quickbooks, Biotrack and etc).
Successful Starts 523
Clients Helped 213
Projects Completed 587
Hours of Work 4715

Don't Get Scammed!

As Technology grows, so does the way we interact with each other. With so much information available with just a quick search, people are able to learn so much about someone they've never met. Always stay aware, if it seems weird it is. Scam artists are just that, artists. They will try their hardest to get you to believe something they've made up. They have several ways they do this here are a few examples:
  • They tell you you've won something and ask for personal information.
  • They pretend to know someone close to you, and fake an emergency.
  • They pretend to be the IRS and tell you to pay what you owe, in gift cards (if it seems weird, it is!)
  • They impersonate someone you know or idol online to get several things (money, information, gifts, etc)
  • They call pretending to be someone from a current or old job with orders from someone in a higher ranking position with strange instructions.
  • They create a false sense of urgency or a fake stressful situation to force you into doing something out of panic.


A client lost $25,000 to a scam artist. Someone called the store pretending to be an owner, and gave a story on why he was calling and instructed him to download a third party messaging app. The employee followed all instructions from his "manager" and by the end of the scam the employee had deposited 25K into bitcoin wallets. These people are trained social engineers to make you do what they want. But there were several red flags that the employee ignored. Remember, if it seems weird, it is.

Here are some of the red flags:
  • Instructed employee to download Third Party Messaging due to "manager" being in a call.
  • Asked him to take money from store after hours.
  • Asked him to pay in untraceable currency.


There are usually more than 1 red flag from these people. You just need to pay attention and have common sense. Always be aware, and never click on emails from people you don't know.
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Client Testimonials

Many clients have signed and switched from other major competitors to Daedalus teks since 2008. Below is a sampling of some of the testimonials we have received from existing companies and general clients. If you don't find a company here that you were looking for or expecting, that's because we don't list the names of many of our most well-known clients, only a small selection. While we refrain from publishing a complete list, upon request we can provide references with companies and general individuals comparable to your business.

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Ninite

Ninite is a wonderful website that allows any user install a multiple amount of Daedalus Tek approved programs at the click of a button. We recommend all users visit this site and download the essentials with any new PC. Remember though, its not just a website for PC! It also have Mac Applications as well! Some of our personal favorites include but are not limited to; Chrome, Firefox, Imgburn, Revo, Classic Start, VLC, 7-Zip, GIMP, Cute PDF, Libre Office, Avast, Mal-ware Bytes, and So many more!

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Settling Invoices Online

 Paying Online

 

 

My Technician has informed me that I can pay online, how can I do so?

Anyone can pay online with a Paypal account or with a Credit/Debit card. First visit our website www.daedalusteks.com. Once the page loads, login with your Username and Password, this will allow you to access your orders. Once the page has refreshed after logging in, select "My Orders" under the "Carts" Menu item as shown in the first image on the right. 

 

 

 

 

 

 

Once you've accessed the "My Orders" page a with a list all of your orders past and present will be displayed. Any orders that have been newly generated will show a status of; Created, Completed/Due. On the left of the invoice in question there will be a drop down selection box. Click on the drop down menu shown in the image to the left labeled (1.)  and select the method of payment. The following methods are available:

  1. Cash (Presented to the Technician upon receipt)
  2. Check (Presented to Technician upon receipt) (No longer available as of 9/25/2015)
  3. Paypal (Online payment option with; Credit, Debit or Paypal Account)
  4. Square Payment (Payment presented to technician via; credit or debit card)

To pay online, select the "Paypal" payment option and click on the "Pay Now" Button shown in the image to the left labeled (2.). Once "Pay Now" is clicked the page will direct you to our "Paypal" payment gateway, in some instances this might take a couple seconds which will show the page displayed below. 

 

 

 

 

 

 

Once the payment gateway has transferred you to the Paypal website, you will see the Daedalus Teks invoice in question on the left hand side. This will also display an itemized list of services that are being paid for. While on this page you will have the option to pay directly from a Paypal account (If one has already been created) as shown in option A in the image on the right or payment can be made with a Credit/Debit card by selecting the option B also as shown on the image to the right. If you select option B, Paypal will display options to settle the order in question. That's how simple it is to pay online! If you have any questions feel free to contact your assigned technician.

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Our Location

Daedalus Teks is conveniently located on Menaul, right next door to Organtica. Our normal business hours are; Mon - Fri: 9:30A.M - 5:30P.M & weekends are onsite appointment day's only.

Contact Us Today
Daedalus Teks 4011 Menaul Blvd. NE
Albuquerque, NM 87110
USA 505-289-0522