Start a business/dispensary off right with our support. Contact us today. Contact Us
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Biotrack's #1 Recommended Hardware & Support Solution Provider!

Our techs are on call 24x7 - 365 to ensure dispensaries are provided I.T. Support from Seed to Sale.
Managed IT Services On Call 24x7 - 365 Get our entire staff of dedicated IT support technicians for less than the price of a dedicated employee on payroll. Our managed IT solutions provides; monitored enterprise level antivirus, anti-malware, threat detection and health monitoring. On call Support, AM, PM or Holiday's we're there!
Seed 2 Sale Software Support Support ASAP Biotrack, Cova, Dutchie, MJ Freeway the list goes on and we support them all! If they're support team isn't cutting it, we can help asap! Our Technicians also can loop in our affiliates at any Seed 2 Sale Software company to get issues resolved ASAP!
Security & Surveillance Instant Accessibility Get CCD Compliant and Commercial Grade Security/Surveillance Systems! Daedalus Teks partners not just with Hikvision but Vitek to ensure any investment is secure! We also offer magnetic locks, alarms and more. Contact us to schedule a quote and walk through!
Dispensary Hardware Cultivation, Dispensary, Manufacturer Daedalus teks can tailor hardware packages to suit any companies needs. We carry everything including but not limited to; Computer systems, Cash Registers, Point of Sales systems, Scales, Handscanners, Reciept Printers and more!

Our Services

Apple Repair

Have a bad Apple? Perhaps a broken screen? Or maybe it's just running slow. Our technicians can help with any Apple product. Have an Apple that won't accept the new OS? Install Windows instead of throwing it away and have a backup computer!

In Home/Business

Don't want to deal with those pesky wires? To many peripherals to disconnect? Or maybe you just don't want to carry around a computer. No worries, our technicians offer onsite support in your home or business!

PC/Windows Repair

Have a custom built computer that needs service? Our technicians are experienced with all versions of Windows including Server! Call today for support!

Network Support

Missing network drops in an office? Our staff can help! Need help segregating networks, data shares and assistance with weak WiFi signals? We have you covered! Our technicians can handle network deployments, repairs, security checks and even custom firewalls!

Server Support

Daedalus teks can assist in any server environment. From a new fresh server deployment to an existing domain server. We can assist with Active Directory mananagement, workstaton administration and so much more!

Website Design

Our staff can help design a website to suit your needs and include a content management system that allows clients to update their own sites! We also offer; domain registration, eCommerce site setup, email hosting, SEO management, website hosting and so much more!

About Our Company

Daedalus teks has been providing IT Support services for businesses in the Albuquerque area for the past 10 years. Recently, our staff has opened a public retail location at 4011 Menaul Blvd. NE in Albuquerque, NM to provide the same quality service to the public!.

Finally, any one can get the IT support they deserve. Daedalus Teks offers; Computer Repair, Custom PC Builds, Data Recovery, Laptop Repair, Password removal, Network Support, Server Manangment/Support and even Web Design! Our staff are technicians that have worked for the most popular PC repair shops in town! So come on in and let us help you with any of your IT needs!

Client Testimonials

Dave Turner Organtica Management Group Cesar is my go to guy for all things IT related. He is direct, dependable, knowledgeable, and cost effective. Five Star customer service too!
Brooke D. Natural RX Nothing but quality service coming from Cesar and his company. He helped me set up my remote connect so that I can work from where ever I need. He's always just a call away when my company needs him. Very Thankful for them.
Chris Cecil ABQ Back Neck and Pain Center They have done a great job for me. "All our patient data wasn't viewable after our system crashed, their techs helped recover everything as quick as possible and upgrade everything they could". I recommend them highly..
Cory F. Comfort Dental Cesar has been our Tech Support for about the past two weeks and everything has worked great! He is very knowledgeable and takes the time to explain what work is needed and how it has been fixed. He is always very personable and has taken the time to help us update our computers to make our office run more efficiently. I recommend him to any company or anybody who needs assistance with there computer, website, network and camera systems.

DOMAIN REQUIRED! Microsoft Service Integration to Domain Required!


We accept all major credit cards. No hidden fees.

Business Tier 1
$19/ user per month with annual commitment
$22.50/ user per month
The Office suite for PC and Mac with apps for tablets and phones, plus email, instant messaging, HD video conferencing, 1 TB personal file storage and sharing. For organizations with up to 300 Users.
Get desktop versions of Office apps: Outlook, Word, Excel, PowerPoint, OneNote (plus Access and Publisher for PC only).
Host email with a 50 GB mailbox and custom email domain. Registered and hosted by Daedalus. (Domain Registration and Host Fees Not Included).
Create a hub for teamwork with Microsoft Teams.
Store and share files with 1 TB of OneDrive cloud storage.
Use one license to cover fully installed, Office apps on five mobile devices, five tablets, and five PCs or Macs per user.
Get help anytime with around-the-clock phone and web support from Microsoft.
Compatible with Windows 10, Windows 8.1, Windows 7 Service Pack 1, and the two most recent versions of macOS. All languages included.
Basic
$15.00/ user per month with Annual Commitment
$19.00/ user per month
DOES NOT INCLUDE EMAIL SERVICE, DOMAIN AND HOSTING.
The Office suite for PC and Mac with apps for tablets and phones, plus 1 TB personal file storage and sharing. Does not include email service. For organizations with up to 300 users.
Get desktop versions of Office apps: Outlook, Word, Excel, PowerPoint, OneNote (plus Access and Publisher for PC only).
Create a hub for teamwork with Microsoft Teams.
Store and share files with 1 TB of OneDrive cloud storage.
Use one license to cover fully installed, Office apps on five mobile devices, five tablets, and five PCs or Macs per user.
Get help anytime with around-the-clock phone and web support from Microsoft.
Compatible with Windows 10, Windows 8.1, Windows 7 Service Pack 1, and the two most recent versions of macOS. All languages included.







All Plans Include


  • Automatic Updates for apps with new features and capabilities every month.
  • Store and share files with 1 TB of OneDrive Cloud Storage.
  • Free Month of Support
  • Get help anytime around the clock phone and web support from BOTH Daedalus Teks and Microsoft.
  • Compatible with Windows 10, Window 8.1, Windows 7 Service Pack 1, and the two most recent versions of macOS. All languages included.

Intergation with Domain required, Daedalus teks will need access to Domain Registrar and Domain Host. Daedalus teks can offer Domain Registration and Hosting for additional fees.

Ask a Daedalus Tek staff member about Domain Registration and Hosting.

Subcategories

Learn More About Us

Let us help you make you make your business a success
Our staff can provide services to help any business succeed in the digital world. Daedalus Teks can provide businesses with; data backup & mangement, inventory and sales systems, network deployment, server deployment, search engine optimization (bing, duckduckgo, google and even yahoo), technical support, third party software support and web design!


Cloud Solutions Cloud solutions availble.
Customer Support Is a; call, chat, email or text away.
Onsite Service At home or at work, we can help.
Custom Support For 3rd party applications (MS Office, Quickbooks, Biotrack and etc).
Successful Starts 523
Clients Helped 213
Projects Completed 587
Hours of Work 4715

What is RAM/Memory? And how do I find information on my system about it?

Random-access memory (RAM) is a form of computer data storage. A random-access device allows stored data to be accessed in very nearly the same amount of time for any storage location, so data can be accessed quickly in any random order. In other data storage media such as; hard disks, CDs, DVDs, magnetic tapes and drum memory read and write data only in a predetermined order, consecutively, because of mechanical design limitations. Therefore the time to access a given data location varies significantly depending on its physical location.

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What is Thermal Paste/Grease/Heatsink Compound etc? And what does it do?

Thermal grease (also called thermal gel, thermal compound, thermal paste, heat paste, heat sink paste or heat sink compound) is a viscous fluid substance, originally with properties akin to grease, which increases the thermal conductivity of a thermal interface by filling microscopic air-gaps present due to the imperfectly flat and smooth surfaces of the components; the compound has far greater thermal conductivity than air (but far less than metal). In electronics, it is often used to aid a component's thermal dissipation via a heat sink.

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What is a Motherboard

A motherboard (sometimes alternatively known as the; mainboard, system board, planar board, logic board, or colloquially a
mobo) is a printed circuit board (PCB) found in all modern computers which holds many of the crucial components of the system, such as the central processing unit (CPU) and memory, and provides connectors for other peripherals.

Motherboard specifically refers to a PCB with expansion capability - the board is the "mother" of all components attached to it which often include; sound cards, video cards, network cards, hard drives, other forms of persistent storage, TV tuner cards, USB expansion cards, Firewire expansion cards and a variety of other custom components. (The term mainboard is applied to devices with a single board and no additional expansions or capability - in modern terms this would include controlling boards in televisions, washing machines and other embedded systems, which are not true motherboards.

CPU socket

A CPU socket or slot is an electrical component that attaches to a printed circuit board (PCB) and is designed to house a CPU (also called a microprocessor). It is a special type of integrated circuit socket designed for very high pin counts. A CPU socket provides many functions, including a physical structure to support the CPU, support for a heat sink, facilitating replacement (as well as reducing cost), and most importantly, forming an electrical interface both with the CPU and the PCB. CPU sockets on the motherboard can most often be found in most desktop and server computers (laptops typically use surface mount CPUs), particularly those based on the Intel x86 architecture. A CPU socket type and motherboard chipset must support the CPU series and speed.

Peripheral card slots

A standard ATX motherboard will typically have; two or three PCI-E 16x connection for a graphics card, one to two legacy PCI slots for various expansion cards and one or two PCI-E 1x (which has superseded PCI). A standard EATX motherboard will have two to four PCI-Express 16x connection for graphics cards, and a varying number of PCI and PCI-E 1x slots. It can sometimes also have a PCI-E 4x slot. (This varies between brands and models.)

Some motherboards have two or more PCI-E 16x slots, to allow more than 2 monitors without special hardware, or use a special graphics technology called SLI (for Nvidia) and Crossfire (for ATI). These allow 2 to 4 graphics cards to be linked together, to allow better performance in intensive graphical computing tasks, such as gaming, video editing, etc.

Temperature and reliability

A microATX motherboard with some faulty capacitors

Motherboards are generally air cooled with heat sinks often mounted on larger chips, such as the Northbridge, in modern motherboards. Insufficient or improper cooling can cause damage to the internal components of the computer and cause it to crash. Passive cooling, or a single fan mounted on the power supply, was sufficient for many desktop computer CPUs until the late 1990s; since then, most have required CPU fans mounted on their heat sinks, due to rising clock speeds and power consumption. Most motherboards have connectors for additional case fans as well. Newer motherboards have integrated temperature sensors to detect motherboard and CPU temperatures, and controllable fan connectors which the BIOS or operating system can use to regulate fan speed. Some computers (which typically have high-performance microprocessors, large amounts of RAM, and high-performance video cards) use a water-cooling system instead of many fans.

Some small form factor computers and home theater PCs designed for quiet and energy-efficient operation boast fan-less designs. This typically requires the use of a low-power CPU, as well as careful layout of the motherboard and other components to allow for heat sink placement.

Blown Capacitor/Capacitor Plague

A 2003 study found that some spurious computer crashes and general reliability issues, ranging from screen image distortions to I/O read/write errors, can be attributed not to software or peripheral hardware but to aging capacitors on PC motherboards. Ultimately this was shown to be the result of a faulty electrolyte formulation and the issue was named the capacitor plague.

Motherboards use electrolytic capacitors to filter the DC power distributed around the board. These capacitors age at a temperature-dependent rate, as their water based electrolytes slowly evaporate. This can lead to loss of capacitance and subsequent motherboard malfunctions due to voltage instabilities. While most capacitors are rated for 2000 hours of operation at 105 °C (221 °F), their expected design life roughly doubles for every 10 °C (50 °F) below this. At 45 °C (113 °F) a lifetime of 15 years can be expected. This appears reasonable for a computer motherboard. However, many manufacturers have delivered substandard capacitors, which significantly reduce life expectancy. Inadequate case cooling and elevated temperatures easily exacerbate this problem. It is possible, but tedious and time-consuming, to find and replace failed capacitors on Personal Computer (PC) motherboards.

Form factor

Motherboards are produced in a variety of sizes and shapes called computer form factor, some of which are specific to individual computer manufacturers. However, the motherboards used in IBM-compatible systems are designed to fit various case sizes. As of 2007, most desktop computer motherboards use the ATX standard form factor — even those found in Macintosh and Sun computers, which have not been built from commodity components. A case's motherboard and PSU form factor must all match, though some smaller form factor motherboards of the same family will fit larger cases. For example, an ATX case will usually accommodate a microATX motherboard.

Laptop computers generally use highly integrated, miniaturized and customized motherboards. This is one of the reasons that laptop computers are difficult to upgrade and expensive to repair. Often the failure of one laptop component requires the replacement of the entire motherboard, which is usually more expensive than a desktop motherboard due to the large number of integrated components.

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How to report a computer crime: malware by email

by Bob Burls @ Naked Security By Sophos

Do you know how to report a computer crime? Or even who you would report it to?

We looked at unauthorised email account access in the first of our series of articles on how to report a computer crime. Now we turn our heads to malware by email.

We'll look at what offences are committed in different countries when a crime like this happens, how you should report the crime, and what evidence you can preserve.

 

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Our Location

Daedalus Teks is conveniently located on Menaul, right next door to Organtica. Our normal business hours are; Mon - Fri: 9:30A.M - 5:30P.M & weekends are onsite appointment day's only.

Contact Us Today
Daedalus Teks 4011 Menaul Blvd. NE
Albuquerque, NM 87110
USA 505-289-0522